1 Year Fixed Term Contract | Cork City
Gurranabraher Credit Union is seeking a Member Services Officer to join our team. With offices at Bakers Road and Harbourview Road in Cork City, we are looking for a candidate with some solid, relevant experience and a commitment to excellent member service.
Contract: One-year fixed-term contract, subject to a probation period.
Working week: 4.5 days per week.
Salary: Competitive, based on experience and qualifications.
Reporting to: The Credit Union Operations Manager.
About the Role
- You will assist members with their day-to-day transactions, loan applications, and queries, while supporting our front- and back-office operations.
- Provide a professional, helpful, and efficient service to members at the front counter and in the member service hub.
- Process transactions on the Credit Union system, handle cash and accurately balance your cash position.
- Assist with loan applications and drawdowns.
- Respond to member queries and carry out other front- and back-office tasks.
Qualifications and experience
- Minimum qualification: Leaving Certificate. APA (Loans) is desirable. Applicants who do not already hold APA (Loans) must be prepared to commence study towards the qualification.
- Some relevant experience in a member services and cash handling environment. Extensive experience is not required as training will be provided.
- Experience in processing transactions, handling cash and balancing cash accurately is desirable.
- Strong numeracy and IT skills, together with strong communication and interpersonal skills.
- A commitment to excellent member service and the ability to work effectively as part of a team.
How to apply
Please email a detailed CV to the CEO at hr@gcul.ie, quoting MSO2 in the subject line.
No closing date at present.
Gurranabraher Credit Union is an equal opportunities employer.